The sky is the limit when developing custom back-end digital ordering enhancements. Because each restaurants is different, requirements vary, but the objective should be to build an experience capable of providing users the very best functionality and flows to promote easy purchase and painless checkout. From the staff perspective, your application’s features should encourage productive internal workflow leading to better customer service.

So, what are a few examples?

For a woodfired pizza chain, we built a custom capacity management feature with order throttling and ready times to provide streamlined order preparation and production. In addition, we created a “kitchen heat map” that shows cashiers the next availability for orders to be placed on kiosk. We also built a “live fire expo” that captures the online order for the cashier to fire it off to the kitchen themselves, or start a timer to automate the order being fired. To further increase efficiency, we developed data uploading administrative interfaces for stores to upload csv files of store business intelligence (this is specific to capacity) that then updates their systems, so the brand can adjust operational needs and processes in real-time.

Nothing is out of reach. We develop custom e-commerce digital ordering applications for web, mobile, kiosk and tableside that fully incorporate restaurants specific requirements while seamlessly integrating third-party vendors to produce a digital experience your customers and employees will love.