Check out our restaurant technology & innovation blog. Explore the digital ecosphere at every system touchpoint.
Some are loathing its emergence. Others can’t wait to see what it will do for the future of business. What is it? Artificial intelligence (AI) for restaurants. Perhaps you’ve already heard about how it’s going to affect manufacturing, healthcare and retail. But did you know that there are massive implications for the restaurant industry as well?
A growing number of restaurants are adopting self-service kiosks in an effort to optimize the customer experience. However, not all restaurant kiosks are created alike. Your kiosks’ features should be easy-to-use and reflect your restaurant’s “vibe” while also catering to your customers’ preferences. But what, exactly, makes kiosks easier for customers to use and keeps them coming back?
https://dineengine.com/partners/heartlandYou may have implemented web development or mobile app development to promote your restaurant and take online orders. That’s great. But does your app integrate with other third-party apps? You could be missing out on a lot of opportunities if it doesn’t.
Launching self-service kiosks at your restaurant can be beneficial for both you and your customers for many reasons. It improves order accuracy, it gives customers a greater sense of control with customization options, it can speed up the time in which it takes for orders to be completed and it can help you better monitor customer preferences.
It doesn’t matter what industry you’re in. If you’re in the business of selling goods and services online, you’ve likely seen customers load up their virtual shopping cart only to abandon their order completely, never to return. The restaurant industry is no exception.
Thanks to their ease of use and increased security, mobile payment apps are growing in popularity. In fact, mobile payments are projected to top $280 billion by 2021, which is triple the figure for 2016.
Many of the big chain restaurants have been successful at selling merchandise – T-shirts, coffee cups, magnets, beer and wine glasses. While it might make sense for chains like Starbucks and In-N-Out Burger, is it a good idea for smaller establishments? Here are a few factors to consider before you start slinging merch.
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