Why Your Restaurant Needs an Integration Solution with Online Ordering
Online ordering for independent restaurants is more popular than ever.
So, how are you coping with the increasing demand of online orders? Are you keeping up with your customers? Are you able to deliver orders in a timely fashion?
The reality is that it can be hard to keep up with all of it without an API integration solution with online ordering. If all your tools and apps are connected properly, you can decrease response time, improve customer experience and leave more of your customers satisfied. If not, you could end up leaving a lot to chance.
So, does your restaurant need an integrated solution with online ordering?
Improve Your Customer Experience
Without customers, you would have no revenue. It’s hard to understate the importance of nurturing existing customers and consistently bringing in new customers as a restaurant.
And, most of this is tied to customer experience. If you leave your customers happy and satisfied, they’re more likely to become repeat customers. If not, they’ll find another restaurant to check out – and, there isn’t any shortage.
With an integrated solution, you can take your customer experience up a notch, ensuring every touchpoint engages and delivers a consistent customer experience. Make it fun and interesting for your customers to interact with you.
Integrate Your Tools & Apps
Tired of your apps not talking to each other? Can’t stand having to create so many logins for so many different tools?
With an integrated solution, you can have API integrations for online ordering, delivery, loyalty and rewards, POS and so much more.
This gives you the ability to improve your restaurant’s efficiency while delivering a frictionless experience to your customers.
Increase Your Revenue Opportunities
Who said there must be a limit on the number of ways you can make money as a restaurant? If you’re innovative and smart about it, there are always new ways of generating revenue.
With an integrated solution, you can incorporate eCommerce & storefronts into the mix. You can sell merchandise and implement payment processing and shopping carts to your platform.
If asked whether a restaurant wants more revenue, practically all would answer “yes”. But if it meant having to scale up rapidly, it wouldn’t necessarily be an attractive proposition. So, with an integrated solution, the possibility of generating more revenue without having to take more on exists.
Make Sense Of Your Data
Right now, your data is spread out across your various apps. You can still consolidate all the information and create a report out of it. But when it isn’t all in one place to begin with, it’s a bit of a chore. Plus, you could still miss important insights that could help you drive your business.
With an integrated solution, you can measure, track and report on customer experience, whether online or in-store, using dashboards & business intelligence for your restaurant.
And, you will also be able to make more sense of your data, which is a significant advantage. You might even be able to get a leg up on your competition.
Restaurant technology for restaurants is getting more sophisticated by the day.
And, if you don’t improve efficiency, you could get left in the dust by your competition. Even if you’re using the best apps available, if they aren’t integrated, you’re going to be limited in what you can do.
More than ever, it’s important to utilize an integration solution to bring your apps and data under one umbrella, so you can improve your decision making and create the best customer and brand experience possible.
Integrating Online Ordering
Are you ready to get started with an integration solution? Do you have any questions that need answering? There are many more benefits to using an integration solution.
DineEngine® help with complete integration via web development, mobile app development, or self-service kiosk. If you need online ordering built from scratch or are interested in having custom Qu API and UX development, custom Olo API and UX development, custom Olo mobile applications for iOS and Android, or custom Olo self-service kiosk development implemented, we can help you realize your vision.
We will fully integrate the API of your point of sale, online ordering, loyalty & reward integration programs and any other customer touchpoint, seamlessly across all channels with our innovative integration platform.